Software developers whose products are certified for NETFILE are not representatives of the CRA. Canadian taxpayers are not obliged to submit personal information directly to the software developer when requesting software support. The CRA would like to remind you that email is not a secure method of communication. Sending personal information by email is especially a concern with the increased risk of identity theft.
The NETFILE transmission service will open on Monday, February 11, 2013. This service will be available 21 hours a day, 7 days a week, until January 17, 2014.