- Starting February 10, 2014, if you cannot find the answer to your NETFILE question, call the e-Services Helpdesk at 1-800-714-7257 (from anywhere in Canada and the United States) during the Helpdesk hours of service.
- If you are outside Canada or the United States, call us collect at 613-940-8530.
- Please call 1-888-768-0951, for the TTY (Teletypewriter) e-Services Helpdesk.
- For refund enquiries, please call 1-800-959-1956.
- For individual income tax enquiries, please call 1-800-959-8281.
- You can also call, write, fax, or visit your tax services office or tax centre.
- For media enquiries, see our media contact list.