Adjust your browser settings

• Microsoft Internet Explorer
  • Version 8
  • Version 7
  • Version 6
• Firefox
  • Version 3.5.3 and 3.5.1
  • Version 3.0.4, 2.0.0.6 and 2.0.0.4
  • Version 1.5.0.7
  • Version 1.0.7
• Safari
  • Version 4 for Windows
  • Version 3.x for Windows
  • Version 4 for Mac
  • Version 3.x, 2.0.4 and 1.2 for Mac OS X
• Opera
  • Version 10.00 and 9.x for Windows
  • Version 9.x for Mac OS X
  • Version 8.50
• Netscape
  • Version 8.0
  • Version 7.0 et 7.02

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Microsoft Internet Explorer 8

How to clear your browser's cache

• In the menu select Tools
• Then click on Delete Browsing History
• Ensure Temporary Internet Files is selected
• Click on Delete

How to make sure your cookies are enabled

• Click on Tools from the browser menu bar
• Select Internet Options
• Select Privacy tab and move the slider to Medium High, Medium (recommended) or Low
• Click OK to exit

Microsoft Internet Explorer 7

How to clear your browser's cache

• In the menu select Tools
• Then click on Delete Browsing History
• Under Temporary Internet Files, click on Delete files
• Then click OK

How to make sure your cookies are enabled

• Click on Tools from the browser menu bar
• Select Internet Options
• Select Privacy tab and move the slider to Medium High, Medium (recommended) or Lower
• Click OK to exit

Microsoft Internet Explorer 6 Service Pack 1

How to clear your browser's cache

• Select Internet Options under the Tools menu
• Click on the General tab
• Click on the Delete Files button in the Temporary Internet Files section
• Click on OK to return to your browser.

How to make sure your cookies are enabled

• Click on Tools from the browser menu bar
• Select Internet Options
• Select Privacy tab and move the slider to Medium High, Medium (recommended) or Lower
• Click OK to exit

Frequently asked questions :

Windows users:
http://www.microsoft.com/windows/products/winfamily/ie/iefaq.mspx

Mac users:
http://www.microsoft.com/mac/support.aspx

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Firefox 3.5.3 and 3.5.1

How to clear your browser's cache

• Select Clear Recent History under the Tools menu
• Under Time range to clear select the desired time range
• Click on Details and make sure cache is selected
• Click Clear now to return to your browser

How to make sure your cookies are enabled

• Select Tools from the browser menu bar
• Select Options
• Select Privacy tab
• Ensure Accept cookies from sites is selected
• Click OK to return to your browser

Firefox 3.0.4, 2.0.0.6 and 2.0.0.4

How to clear your browser's cache

• Select Options under the Tools menu
• Select Privacy tab
• Under Private Data click on Clear Now
• Ensure Cache is selected
• Click on the Clear Private Data Now button
• Click OK to return to your browser

How to make sure your cookies are enabled

• Select Tools from the browser menu bar
• Select Options
• Select Privacy tab
• Under Cookies ensure Accept cookies from sites is selected
• Click OK to return to your browser

Firefox 1.5.0.7

How to clear your browser's cache

• Select Options under the Tools menu
• Select Privacy
• Select Cache tab
• Click on the Clear Cache Now button
• Click OK to return to your browser

How to make sure your cookies are enabled

• Click on Tools from the browser menu bar
• Select Options
• Select Privacy
• Select Cookies tab and change the settings
• Click OK to return to your browser

Firefox 1.0.7

How to clear your browser's cache

• Select Options under the Tools menu
• Select Privacy
• Click on the Clear cache button
• Click OK to return to your browser

How to make sure your cookies are enabled

• Click on Tools from the browser menu bar
• Select Options
• Select Privacy
• Under Cookies ensure Allow sites to set cookies is selected
• Click on OK to return to your browser

Frequently asked questions for Firefox users:

http://www.mozilla.org/support/firefox/faq

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Safari 4 for Windows

How to clear your browser's cache

• Select Empty Cache under the Edit menu
• Then click on Empty

How to make sure your cookies are enabled

• Select Edit from the browser menu bar
• Select Preferences on the menu
• Select the Security tab
• Under Accept Cookies select either Always or Only from sites I visit

Safari 3.x for Windows

How to clear your browser's cache

• Select Empty Cache under the Edit menu
• Then click on Empty

How to make sure your cookies are enabled

• Select Edit from the browser menu bar
• Select Preferences on the menu
• Select Security
• Under Accept Cookies select either Always or Only from sites you navigate to

Safari 4 for Mac

How to clear your browser's cache

• Select Empty Cache under the Safari menu
• Then click on Empty

How to make sure your cookies are enabled

• Select Safari from the browser menu bar
• Select Preferences on the menu
• Select Security
• Under Accept Cookies select either Always or Only from sites I visit

Safari 3.x, 2.0.4 and 1.2 for Mac OS X

How to clear your browser's cache

• Select Empty Cache under the Safari menu
• Then click on Empty

How to make sure your cookies are enabled

• Select Safari from the browser menu bar
• Select Preferences on the menu
• Select Security
• Under Accept Cookies select either Always or Only from sites you navigate to

Frequently asked questions for Safari users:

http://www.apple.com/support/safari/

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Opera 10.00 and 9.x for Windows

How to clear your browser's cache

• Select Tools from the browser Menu bar
• Select Preferences
• Select the Advanced tab
• In the left-hand colum, click History
• In the Disk cache section, click Empty Now
• Click OK to return to your browser

How to make sure your cookies are enabled

• Select Tools from the browser menu bar
• Select Preferences
• Select Advanced tab
• In the left-hand colum, click Cookies and ensure Accept cookies is selected
• Click OK to return to your browser

Opera 9.x for Mac OS X

How to clear your browser's cache

• Select Opera from the browser menu bar
• Select Preferences
• Select the Advanced tab
• In the left-hand colum, click History
• In the Disk cache section, click Empty Now
• Click OK to return to your browser

How to make sure your cookies are enabled

• Select Opera from the browser menu bar
• Select Preferences
• Select Advanced tab
• In the left-hand colum, click Cookies and ensure Accept cookies is selected
• Click OK to return to your browser

Opera 8.50

How to clear your browser's cache

• Select Preferences under the Tools menu
• Select Advanced tab
• Select History
• Click on Empty Now
• Click OK to return to your browser

How to make sure your cookies are enabled

• Select Tools from the browser menu bar
• Select Quick Preferences and ensure cookies is selected

Frequently asked questions for Opera users:

http://www.opera.com/press/faq/

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Netscape 8.0

How to clear your browser's cache

• Select Options under the Tools menu
• Click on Privacy
• Click on the Clear cache button
• Click on OK to return to your browser

How to make sure your cookies are enabled

• Click on Tools from the browser menu bar
• Select Options
• Select Privacy
• Click on Cookies and change the settings

Netscape 7.02 and 7.2

How to clear your browser's cache

• Select Preferences from the Edit menu.
• Double-click on Advanced until the Scripts and Plugins, Cache, Proxies, etc..., sub-categories are displayed.
• Click on the Cache sub-category.
• Click on Clear Cache. This clears both memory and disk cache.
• Click on OK to return to your browser.

How to make sure your cookies are enabled

• Click on Edit from the browser menu bar
• Select Preferences
• Select Privacy and Security and accept cookies.

Frequently asked questions

Go to: http://support.netscape.ca/support/index.php

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Other types of browser software

You should check with your software supplier to ensure that your browser has an RC4 cypher 128-bit secure sockets layer encryption capability.

Note
The CRA is not responsible for any problems in downloading and installing software. If you encounter difficulties, contact your software supplier for technical support.