Adjust your browser settings

• Microsoft Internet Explorer
  • Version 9 and 8
  • Version 7
• Firefox
  • Version Firefox 7.0.1, 6.0.2, 3.x
• Safari for Windows
  • Version 5.0.2, 5 and 4 for Windows
• Safari for Mac
  • Version 5 and 4 for Mac
  • Version 3.x, 2.0.4 and 1.2 for Mac OS X
• Opera
  • Version 11.51, 10.61, 10.00 and 9.x for Windows
  • Version 9.x for Mac OS X
• Google
  • Google Chrome

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Microsoft Internet Explorer 9 and 8

How to clear your browser's cache

• In the menu select Tools
• Then click on Delete Browsing History
• Ensure Temporary Internet Files is selected
• Click on Delete

How to make sure your cookies are enabled

• Click on Tools from the browser menu bar
• Select Internet Options
• Select Privacy tab and move the slider to Medium High, Medium (recommended) or Low
• Click OK to exit

Microsoft Internet Explorer 7

How to clear your browser's cache

• In the menu select Tools
• Then click on Delete Browsing History
• Under Temporary Internet Files, click on Delete files
• Then click OK

How to make sure your cookies are enabled

• Click on Tools from the browser menu bar
• Select Internet Options
• Select Privacy tab and move the slider to Medium High, Medium (recommended) or Lower
• Click OK to exit

Frequently asked questions :

Windows users:
http://www.microsoft.com/windows/products/winfamily/ie/iefaq.mspx

Mac users:
http://www.microsoft.com/mac/support/

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Firefox 7.0.1, 6.0.2, 3.x

How to clear your browser's cache

• Select Clear Recent History under the Tools menu
• Under Time range to clear select the desired time range
• Click on Details and make sure cache is selected
• Click Clear now to return to your browser

How to make sure your cookies are enabled

By default Firefox accepts all cookies. If you want to gain more control over what cookies are stored:

• Select Tools from the browser menu bar
• Select Options
• Select Privacy tab
• From the Firefox will: drop down list, select Use custom settings for history
• Ensure Accept cookies from sites is selected
• Click OK to return to your browser

Frequently asked questions for Firefox users:

http://www.mozilla.org/support/firefox/faq

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Safari 5.0.2, 5 and 4 for Windows

How to clear your browser's cache

• Select Empty Cache under the Edit menu
• Then click on Empty

How to make sure your cookies are enabled

• Select Edit from the browser menu bar
• Select Preferences on the menu
• Select the Security tab
• Under Accept Cookies select either Always or Only from sites I visit

Safari 5 and 4 for Mac

How to clear your browser's cache

• Select Empty Cache under the Safari menu
• Then click on Empty

How to make sure your cookies are enabled

• Select Safari from the browser menu bar
• Select Preferences on the menu
• Select Security
• Under Accept Cookies select either Always or Only from sites I visit

Safari 3.x, 2.0.4 and 1.2 for Mac OS X

How to clear your browser's cache

• Select Empty Cache under the Safari menu
• Then click on Empty

How to make sure your cookies are enabled

• Select Safari from the browser menu bar
• Select Preferences on the menu
• Select Security
• Under Accept Cookies select either Always or Only from sites you navigate to

Frequently asked questions for Safari users:

http://www.apple.com/support/safari/

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Opera 11.51, 10.61, 10.00 and 9.x for Windows

How to clear your browser's cache

• Select Tools from the browser Menu bar
• Select Preferences
• Select the Advanced tab
• In the left-hand colum, click History
• In the Disk cache section, click Empty Now
• Click OK to return to your browser

How to make sure your cookies are enabled

• Select Tools from the browser menu bar
• Select Preferences
• Select Advanced tab
• In the left-hand colum, click Cookies and ensure Accept cookies is selected
• Click OK to return to your browser

Opera 9.x for Mac OS X

How to clear your browser's cache

• Select Opera from the browser menu bar
• Select Preferences
• Select the Advanced tab
• In the left-hand colum, click History
• In the Disk cache section, click Empty Now
• Click OK to return to your browser

How to make sure your cookies are enabled

• Select Opera from the browser menu bar
• Select Preferences
• Select Advanced tab
• In the left-hand colum, click Cookies and ensure Accept cookies is selected
• Click OK to return to your browser

Opera 8.50

How to clear your browser's cache

• Select Preferences under the Tools menu
• Select Advanced tab
• Select History
• Click on Empty Now
• Click OK to return to your browser

How to make sure your cookies are enabled

• Select Tools from the browser menu bar
• Select Quick Preferences and ensure cookies is selected

Frequently asked questions for Opera users:

http://www.opera.com/press/faq/

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Google Chrome

How to clear your browser's cache

• Click the wrench icon on the browser toolbar
• Select Options
• Click the Under the Bonnet tab
• Under Privacy, clear browsing data, ensure the top four options are selected and click clear browsing data

How to make sure your cookies are enabled

• Click the wrench icon on the browser toolbar
• Select Options
• Click the Under the Bonnet tab
• Under Content settings, ensure Allow local data to be set is selected

Other types of browser software

You should check with your software supplier to ensure that your browser has an RC4 cypher 128-bit secure sockets layer encryption capability.

Note
The CRA is not responsible for any problems in downloading and installing software. If you encounter difficulties, contact your software supplier for technical support.